What is Normal?

I think one of the biggest questions people have when I review someone who is potentially lying is how do I determine what is “normal” behavior?

Let’s face it, people react differently to different scenarios. This is absolutely true.

When faced with the loss of a loved one, for example, some people will sob uncontrollably. Others will be stoic and in shock—perhaps unable to grasp their loss—and yet other people might reflect in the sadness of their loss by talking lovingly about memories. And some will likely retreat and not want to discuss it. Another might be mad, especially if the loss was due to an accident or a crime. And still others may take charge and get down to business to solve the problem—working feverishly to get to the root if crime or foul play was involved, all the while without showing a lot of emotions.

All responses are completely normal.

So then, how can you be sure that when someone laughs or grins that the behavior is inappropriate? They could just be nervous, couldn’t they?

If someone has the finger pointed at them and they are being looked at as a suspect, couldn’t they be completely distraught because of that, and unable to speak about anything else?

Well, it depends. The most important question is: Is his or her behavior consistent across the board?

When people are faced with a situation, it is important to look at the big picture and then correlate all the pieces together. You know the rules that govern completing a puzzle—well, they apply equally to figuring out the puzzles of life, too. Look at people’s behavior, words, and actions: They are pieces of the puzzle. Do they all add up to the same picture? Are they consistent?

Often, in life as in the game, you may be working on a section and think you have the right piece of the puzzle, only to find you don’t, and it needs to be abandoned for the time being. What do you do next? You search for the piece that makes sense.

Life, like a puzzle, is exactly the same.

For example, if someone laughs and appears nervous, they could absolutely be nervous, but are they acting that way consistently? Are they giving off other signs of being nervous? Or do they only appear nervous one moment, and not another? Nerves don’t dissipate that quickly.

If they only appear nervous for a moment, something is fishy—something doesn’t fit. You have the wrong piece of the puzzle in your hand; armed with that knowledge, you have to ask yourself what would fit? What behaviors would be consistent? What piece of the puzzle makes sense when you look at the big picture again?

With Bobby Cutts, he had people looking at him closely, and while they didn’t call him a suspect, they were treating him as one. He was distraught. It’s completely plausible that someone in his shoes would act this way. But if you were that distraught over being looked at as a suspect unfairly, what would you do? Wouldn’t you declare your innocence for everyone to see? Wouldn’t you tell the world how and why you feel violated if you were that distraught over it?

What is normal behavior in a situation where you are wrongly accused? There is really only one behavior, universal to all people: defense of the truth—or at least legal representation advising you, or speaking on your behalf. While defense of the truth may have different manifestations, we will see it in one form or another if we accuse an innocent person.

With Cutts, we didn’t see it. Instead, we saw him hinting about it, or beating around the bush — but not speaking directly about it. This is inconsistent behavior.

If I accuse you, right now, of stealing $500 dollars, and you didn’t do it, what would you do? You’d defend yourself in any way that you knew how because you would feel violated. You wouldn’t beat around the bush, and hint at your innocence, would you? Absolutely not.

So while normal varies from person to person, one thing is true about all people: When we behave a certain way—when we are honest, our behavior, our actions and our words are consistent across the board. When we lie, however, inconsistencies glare up to the surface, begging us to ask why.